.knowledge-hero{padding:92px 0 64px;background:linear-gradient(135deg,#eef5fa 0%,#f8fbfd 58%,#fff 100%)}
.knowledge-hero .shell,.knowledge-layout,.knowledge-listing,.directory-links,.itsm-index-banner{max-width:1160px;margin:0 auto;padding-left:28px;padding-right:28px}
.knowledge-hero h1{max-width:820px;margin:12px 0 22px;font-size:clamp(2.8rem,6vw,5.6rem);line-height:.94;letter-spacing:-.055em;color:#07324b}
.knowledge-hero h1 em{color:#3397e8;font-style:normal}
.knowledge-hero .lead{max-width:760px;font-size:1.18rem;line-height:1.75;color:#496676}
.knowledge-label{display:inline-flex;align-items:center;gap:9px;color:#ef7e24;text-transform:uppercase;letter-spacing:.13em;font-size:.73rem;font-weight:800}
.knowledge-label:before{content:"";width:28px;height:2px;background:#ef7e24}
.knowledge-listing{padding-top:74px;padding-bottom:64px}
.knowledge-intro{display:grid;grid-template-columns:1fr 1fr;gap:44px;align-items:end;margin-bottom:38px}
.knowledge-intro h2{margin:0;color:#07324b;font-size:clamp(2rem,4vw,3.5rem);line-height:1.02;letter-spacing:-.04em}
.knowledge-intro p{margin:0;color:#5a7180;line-height:1.75}
.knowledge-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}
.knowledge-card{display:flex;flex-direction:column;min-height:315px;padding:30px;border:1px solid #dbe7ee;border-radius:18px;background:#fff;color:inherit;text-decoration:none;box-shadow:0 14px 35px rgba(8,50,75,.06);transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease}
.knowledge-card:hover{transform:translateY(-4px);border-color:#9bcdf2;box-shadow:0 20px 42px rgba(8,50,75,.11)}
.knowledge-card small{color:#ef7e24;font-weight:800;text-transform:uppercase;letter-spacing:.1em}
.knowledge-card h2{margin:28px 0 14px;color:#07324b;font-size:1.65rem;line-height:1.15}
.knowledge-card p{margin:0;color:#5a7180;line-height:1.65}
.knowledge-card span{margin-top:auto;padding-top:24px;color:#087dc5;font-weight:800}
.knowledge-layout{display:grid;grid-template-columns:minmax(0,760px) 260px;gap:70px;padding-top:70px;padding-bottom:92px;align-items:start}
.knowledge-article{color:#304f60;font-size:1.04rem;line-height:1.8}
.knowledge-article h1{margin:14px 0 24px;color:#07324b;font-size:clamp(2.5rem,5vw,4.6rem);line-height:.98;letter-spacing:-.05em}
.knowledge-article .article-lead{font-size:1.22rem;line-height:1.7;color:#4f6c7c;margin-bottom:42px}
.knowledge-article h2{margin:48px 0 15px;color:#07324b;font-size:1.85rem;line-height:1.15;letter-spacing:-.025em}
.knowledge-article h3{margin:30px 0 10px;color:#07324b;font-size:1.25rem}
.knowledge-article p{margin:0 0 18px}
.knowledge-article ul,.knowledge-article ol{margin:0 0 24px;padding-left:24px}
.knowledge-article li{margin:8px 0}
.knowledge-callout{margin:34px 0;padding:24px 26px;border-left:4px solid #ef7e24;border-radius:0 12px 12px 0;background:#fff5ec;color:#234b61}
.knowledge-callout strong{display:block;color:#07324b;margin-bottom:5px}
.knowledge-sidebar{position:sticky;top:100px;padding:24px;border-radius:16px;background:#07324b;color:#fff}
.knowledge-sidebar strong{display:block;font-size:1.1rem;margin-bottom:12px}
.knowledge-sidebar p{margin:0 0 18px;color:#bfd2dd;line-height:1.55;font-size:.94rem}
.knowledge-sidebar a{display:block;color:#fff;text-decoration:none;padding:10px 0;border-top:1px solid rgba(255,255,255,.14);font-weight:700}
.knowledge-sidebar a:hover{color:#65b8f1}
.article-back{display:flex;width:max-content;gap:8px;align-items:center;color:#087dc5;text-decoration:none;font-weight:800;margin-bottom:24px}
.article-cta{margin-top:54px;padding:30px;border-radius:18px;background:#eaf5fc}
.article-cta h2{margin-top:0}
.itsm-index-banner{display:flex;align-items:center;justify-content:space-between;gap:28px;margin-bottom:30px;padding-top:24px;padding-bottom:24px;border:1px solid #d7e7f0;border-radius:18px;background:linear-gradient(135deg,#edf7fd 0%,#fff 68%);box-shadow:0 12px 30px rgba(8,50,75,.055)}
.itsm-index-banner-copy{max-width:790px}
.itsm-index-banner-copy>span{display:block;margin-bottom:6px;color:#ef7e24;font-size:.7rem;font-weight:850;letter-spacing:.11em;text-transform:uppercase}
.itsm-index-banner h2{margin:0 0 6px;color:#07324b;font-size:clamp(1.25rem,2.4vw,1.75rem);line-height:1.12}
.itsm-index-banner p{margin:0;color:#526e7d;line-height:1.6}
.itsm-index-banner-link{display:inline-flex;flex:0 0 auto;align-items:center;gap:9px;padding:12px 16px;border-radius:11px;background:#07324b;color:#fff;text-decoration:none;font-weight:800;white-space:nowrap;transition:transform .18s ease,background .18s ease}
.itsm-index-banner-link:hover{transform:translateY(-2px);background:#0b4667}
.directory-links{padding-top:0;padding-bottom:70px;color:#6b7d87;font-size:.86rem}
.directory-links p{margin:0 0 9px;font-weight:800;color:#38586a}
.directory-links a{color:#516e7e;text-decoration:none;margin-right:18px}
.directory-links a:hover{color:#087dc5}
@media(max-width:820px){.knowledge-hero{padding:66px 0 48px}.knowledge-intro,.knowledge-layout{grid-template-columns:1fr}.knowledge-grid{grid-template-columns:1fr}.knowledge-layout{gap:30px}.knowledge-sidebar{position:static}.knowledge-hero .shell,.knowledge-layout,.knowledge-listing,.directory-links,.itsm-index-banner{padding-left:20px;padding-right:20px}.itsm-index-banner{align-items:flex-start;flex-direction:column}.itsm-index-banner-link{white-space:normal}}

.knowledge-article h4{margin:24px 0 8px;color:#164f6d;font-size:1.08rem}
.knowledge-article a:not(.button):not(.article-back){color:#087dc5;text-decoration-thickness:1px;text-underline-offset:3px}
.article-media{margin:34px 0}
.article-media img{display:block;width:100%;height:auto;border:1px solid #d9e6ed;border-radius:14px;background:#fff;box-shadow:0 14px 34px rgba(8,50,75,.09)}
.article-media figcaption{margin-top:10px;color:#627a88;font-size:.88rem;line-height:1.5;text-align:center}
.article-note{margin-top:36px;padding-top:20px;border-top:1px solid #dbe7ee;color:#627a88;font-size:.9rem}